Terms of Service

Welcome to FindMeFurniture.com, the consumer brand and online marketplace operated by GetMyQuotation Technologies Private Limited ("GMQ", "Company", "We", "Us", "Our"), a company incorporated under the Companies Act, 2013. FindMeFurniture.com is a brand name only; the contracting party under these Terms is and remains GetMyQuotation Technologies Private Limited.

These Terms of Service ("Terms") constitute a legally binding and enforceable agreement under the Indian Contract Act, 1872, the Information Technology Act, 2000, and the rules framed thereunder, including the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, governing Your access to and use of the FindMeFurniture.com website, the GMQ website, our mobile applications, dashboards, tools, and all related services (collectively, the "Platform").

The Platform is presently accessible under more than one domain name, including findmefurniture.com and getmyquotation.com. All such domains are operated by the Company and refer to the same Platform and the same legal entity, and these Terms apply identically irrespective of the domain through which You access the Platform.

By accessing, browsing, registering on, or using the Platform in any manner whatsoever, You acknowledge that You have read, understood, and expressly agree to be bound by these Terms. In the event that You do not consent to these terms, You are required to immediately cease and refrain from any further access to or use of the Platform.

"User" means any natural or juristic person accessing or using the Platform, including Customers and Vendors.

"Customer" means any person or entity seeking quotations or services through the Platform.

"Vendor" / "Supplier" / "Service Provider" / "GMQ Partner" / "FindMeFurniture Partner" means any professional, contractor, firm, company, or business entity offering quotations or services through the Platform.

"Quotation" means a non-binding, indicative estimate submitted by a Vendor in response to a Customer requirement.

"Lead" means information relating to a Customer requirement shared with Vendors for consideration.

"Transaction" means any agreement, contract, or commercial arrangement entered into directly between a Customer and a Vendor.

"Order" means the record created on the Platform to track a Transaction following acceptance of a Quotation, including its line items, status, edit history, and associated messages.

"Invoice" means a billing document generated through the Platform in respect of an Order, whether for the full value of the Order or for a part or instalment thereof.

"Consultation" means a scheduled advisory or planning session booked by a Customer through the Platform or through a third-party scheduling service integrated with it.

Headings are for convenience only and shall not affect interpretation.

GMQ is a technology intermediary as defined under Section 2(1)(w) of the Information Technology Act, 2000.

GMQ solely provides a digital platform enabling Customers and Vendors to connect, communicate, and exchange information.

GMQ does not provide, perform, supervise, control, verify, endorse, guarantee, or warrant any services offered by Vendors, nor does it act as a contractor, service provider, employer, agent, broker, partner, or fiduciary of any User.

All Transactions are concluded independently between Customers and Vendors. GMQ is not a party to any such Transactions.

Users may be required to create an account to access certain features of the Platform.

Users agree to provide true, accurate, current, and complete information and to update such information as necessary.

Users are solely responsible for maintaining confidentiality of login credentials and for all activities conducted through their account.

Users acknowledge and agree that the Platform may automatically collect technical and usage-related information including Internet Protocol (IP) address, browser type, device identifiers, operating system details, and user-agent information for purposes of security, fraud prevention, system administration, analytics, and compliance with applicable law.

Customers may post project requirements describing the scope of work sought.

Vendors may submit Quotations at their discretion. GMQ does not guarantee receipt, acceptance, or conversion of any Quotation.

Negotiation, finalization, execution, and enforcement of any agreement are solely the responsibility of the Customer and Vendor.

By posting a project, Customers acknowledge that their project details, including requirements, location, uploaded images, and AI-generated analysis, may be shared with multiple registered Vendors concurrently for the purpose of soliciting competitive quotations.

Customers acknowledge that quotations submitted by different Vendors on the same project may be visible to other participating Vendors on that project, enabling competitive pricing.

License to Uploaded Content: By uploading any image, photograph, or other content to the Platform, the User grants GMQ a non-exclusive, worldwide, royalty-free license to host, store, reproduce, and process such content — including through AI-based cleanup, enhancement, and generation tools — solely for the purpose of operating, displaying, and promoting the Platform, including on the marketplace/explore pages and quotation views. This license does not transfer ownership of the underlying content, which remains with the User who uploaded it, and is granted strictly for the purposes described in this Section and in Section 8C below.

Vendors shall perform services with reasonable skill, care, and diligence in accordance with industry standards.

Vendors represent and warrant compliance with all applicable laws, licenses, permits, insurance, labour, tax, and safety regulations.

Vendors operate as independent contractors and nothing herein shall be deemed to create an employment, agency, partnership, or joint venture relationship with GMQ.

Vendors acknowledge that GMQ operates on a lead-generation and information-access model.

Leads do not constitute assurances of work, revenue, or contract award.

All fees charged by GMQ, whether per lead, subscription, promotional, or otherwise, are non-refundable and non-adjustable, irrespective of outcome.

Any circumvention of the Platform to avoid fees shall constitute a material breach.

Vendors expressly acknowledge that lead allocation is conducted through automated or internal platform logic based on multiple parameters including, without limitation, service category, geographic relevance, vendor availability, historical performance indicators, subscription status, and system constraints, and that GMQ does not guarantee allocation of any minimum number of leads, exclusive leads, or conversion of leads into business.

GMQ does not endorse, verify, certify, or recommend any Vendor or Customer.

Any information, descriptions, quotations, timelines, or representations displayed on the Platform are User-generated and GMQ makes no warranty as to their accuracy or reliability.

Any reliance placed on such information is strictly at the User's own risk.

Any "Verified", "Trusted", or similar badge or label displayed on the Platform in respect of a Vendor signifies only that certain documents or information have been submitted by such Vendor to GMQ and shall not be construed as an independent verification, certification, endorsement, warranty, or guarantee of quality, competence, legality, or performance by GMQ.

The Platform may provide a rating, review, or feedback mechanism allowing Customers to share their experiences with Vendors. Such ratings and reviews are user-generated content and reflect individual opinions only.

GMQ does not verify, moderate, or guarantee the accuracy of such feedback and shall not be obligated to resolve disputes arising from ratings or reviews.

Vendors may raise concerns regarding reviews through the grievance mechanism; however, GMQ reserves the right to retain, remove, or modify such content in accordance with applicable law and internal policies.

Users acknowledge that communications initiated through the Platform, including automated or manual emails, WhatsApp messages, notifications, and in-platform messages between Customers and Vendors, may be logged, stored, and tracked for purposes of service delivery, lead allocation, security, fraud prevention, quality assurance, and regulatory compliance.

The Platform provides structured message threads attached to individual Leads and Orders, through which Customers and Vendors may correspond and upload attachments such as photographs, drawings, and documents. Users acknowledge that the entire contents of such threads, including all attachments, are stored on the Platform and are visible to the Company and may be relied upon by the Company for dispute resolution, quality assurance, fraud prevention, and compliance purposes.

Users expressly consent to receipt of such automated communications and acknowledge that GMQ may monitor, record, or retain such communications for a limited duration in accordance with its Privacy Policy and applicable law.

Users shall not use Platform message threads to share contact details for the purpose of circumventing the Platform, to transmit unlawful, abusive, or infringing material, or to solicit business outside the scope of the Lead or Order to which the thread relates.

Users acknowledge that the Platform utilizes artificial intelligence and machine learning technologies to analyze project requirements, generate Bill of Quantities (BOQ), create scope of work descriptions, provide cost estimates, and offer automated recommendations. Users further acknowledge that such AI processing may occur on servers located in secure foreign jurisdictions.

Such AI-generated content is provided for convenience and informational purposes only. GMQ makes no warranty, representation, or guarantee as to the accuracy, completeness, or suitability of any AI-generated scope, BOQ, specification, or recommendation.

Users are solely responsible for verifying and confirming all AI-generated content with the relevant Vendor or Customer before finalizing any transaction, quotation, or agreement.

GMQ shall not be liable for any errors, omissions, or inaccuracies in AI-generated content, or for any decisions made in reliance upon such content.

AI-Processed Product Imagery: Users acknowledge that images uploaded to the Platform (including project reference photographs and Vendor-submitted product photographs) may be processed using AI-based image cleanup, enhancement, and generation tools, which may include removing background clutter or overlays, correcting lighting, and creating additional presentation angles or lifestyle-style renderings, in order to produce polished versions for display on the Platform, including the marketplace/explore pages and quotation views. Such AI-processed images are illustrative and presentational only. They do not constitute a representation, warranty, or guarantee by GMQ or any Vendor as to the actual appearance, configuration, colour, material, dimensions, or condition of the finished product or service, and may differ materially from both the original image uploaded and the product or service ultimately delivered.

GMQ separately retains the original, unedited image as submitted, for administrative and record-keeping purposes and for inclusion in the final Scope of Work / contract documentation alongside any AI-processed version. Retention or display of the original image likewise does not constitute any representation, warranty, or guarantee by GMQ regarding the accuracy of that image or the conformity of the product or service ultimately delivered. Any dispute regarding whether the delivered product or service matches any image, or the agreed specifications, is a matter solely between the Customer and the Vendor, consistent with Sections 3, 6, and 9 of these Terms, and GMQ shall bear no liability whatsoever for any discrepancy between any image (original or AI-processed) and the product or service ultimately delivered. A Customer with any such concern should raise it directly with the concerned Vendor in the first instance, and may also reach out to the FindMeFurniture.com support team for assistance.

Upon acceptance of a Quotation, the Platform automatically creates a Work Record to facilitate structured documentation of the project in progress. The Vendor is expected to update progress across defined work phases through the Platform.

Customers whose Quotations have been accepted may view work phase updates and submit non-binding text feedback on individual completed phases. Such feedback is for informational purposes and does not constitute approval, acceptance, or waiver of any rights in respect of services rendered.

Completed Work Records, including phase documentation and media uploaded by the Vendor, may be published to the Vendor's public profile at the Vendor's sole discretion. GMQ makes no warranty as to the accuracy or completeness of such user-generated content.

Following acceptance of a Quotation, the Platform may generate an Order recording the agreed line items, quantities, pricing, and delivery expectations, together with a unique order number, so that both Parties to the Transaction have a common reference record.

An Order is a record maintained by the Platform for the convenience of the Customer and the Vendor. It does not make GMQ a party to the underlying Transaction, and does not constitute a contract between GMQ and either the Customer or the Vendor.

Orders may be amended on the Platform where both the Customer and the Vendor agree to a change in scope, quantity, specification, or price. Every such amendment is recorded in an immutable audit log capturing what was changed, when, and by whom. Users acknowledge and consent to the maintenance of such audit records.

Users acknowledge that the audit log is maintained for the purposes of transparency, dispute resolution, and fraud prevention, that entries in it cannot be edited or deleted by Users, and that GMQ may rely upon and produce such records in the event of a dispute or a lawful request by a competent authority.

GMQ does not verify, approve, or guarantee the accuracy of any Order or amendment. Responsibility for ensuring that an Order correctly reflects what has been agreed rests solely with the Customer and the Vendor.

The Platform may generate Invoices in respect of an Order, including part or instalment Invoices covering a portion of the Order value, in order to document amounts payable by the Customer to the Vendor.

An Invoice generated through the Platform is a billing document raised by and on behalf of the Vendor. It is not a tax invoice issued by GMQ, and GMQ neither supplies the goods or services invoiced nor collects, holds, processes, or remits the amounts stated in it.

Once generated, an Invoice records a fixed snapshot of the line items, quantities, and pricing as they stood at the time of generation, and is not altered by subsequent changes to the Order. Corrections are effected by generating a further document, not by editing an existing one.

The Vendor is solely responsible for the correctness of every Invoice raised through the Platform, for charging the correct rate of Goods and Services Tax and any other applicable levy, for issuing any statutory tax invoice required under applicable law, and for all filings, returns, and remittances arising from the Transaction.

Users acknowledge that GMQ makes no representation or warranty that any Invoice generated through the Platform is compliant with the requirements applicable to a tax invoice under the Central Goods and Services Tax Act, 2017 or any other law, and that Users must satisfy themselves as to such compliance.

Any dispute concerning an Invoice, including its amount, its contents, or non-payment, is a matter solely between the Customer and the Vendor.

The Platform may allow Customers to book a Consultation for requirement planning, scope discussion, or related advisory purposes, including through a third-party scheduling service integrated with the Platform.

Where a Consultation is booked through such a third-party service, the Customer acknowledges that the name, email address, telephone number, and scheduling details provided are processed by that third-party service in accordance with its own terms and privacy policy, and are received by the Company in order to record and service the booking, as described in our Privacy Policy.

Consultations may be rescheduled or cancelled by either the Customer or the Company. GMQ does not guarantee the availability of any Consultation slot, the attendance of any particular person, or any specific outcome, recommendation, or saving arising from a Consultation.

Any guidance offered during a Consultation is indicative and informational only, does not constitute professional design, structural, or legal advice, and does not bind GMQ or any Vendor. Nothing said during a Consultation varies these Terms or creates any obligation on GMQ to provide leads, quotations, or services.

The Platform is available through mobile applications in addition to the web. GMQ grants each User a limited, personal, revocable, non-exclusive, non-transferable, and non-sublicensable licence to install and use such applications on a device the User owns or controls, solely for the purpose of accessing the Platform in accordance with these Terms.

Users shall not copy, modify, reverse-engineer, decompile, disassemble, or create derivative works from any Platform application, nor circumvent any security, authentication, or licensing mechanism within it, except to the extent such restriction is prohibited by applicable law.

Use of a Platform application obtained through a third-party app store or distribution channel is additionally subject to the terms of that store or channel, and GMQ is not responsible for the practices of any such third party.

Push Notifications: Platform applications may request permission to send push notifications for purposes including new lead alerts, quotation and Order updates, message notifications, and service or compliance communications. Where the User grants that permission, the User consents to the Company registering and storing a device notification token associated with the User’s account and device, and to the transmission of such notifications through the notification service operated by the device platform provider.

Push notification permission may be withdrawn at any time through the device settings, without affecting the User’s ability to use the Platform, save that the User will no longer receive time-sensitive alerts. Withdrawal of push permission does not withdraw consent to other Platform communications, which are governed by Section 8B.

Users acknowledge that delivery of push notifications depends on third-party notification infrastructure and device connectivity, and that GMQ does not guarantee the delivery, timeliness, or receipt of any notification, or accept liability for any consequence of a notification being delayed or not delivered.

GMQ SHALL HAVE NO LIABILITY OR RESPONSIBILITY WHATSOEVER FOR:

• Delays, defective workmanship, or quality issues

• Material substitutions or deviations from quotations

• Vendor misconduct, negligence, or fraud

• Payment disputes or refunds

• Personal injury or property damage

• Regulatory non-compliance by Vendors

• Any acts or omissions of any User

Users agree not to misuse the Platform, including but not limited to:

• Engaging in fraudulent activity or spamming

• Sending unsolicited communications

• Misrepresenting identity

• Posting false requirements or quotations

• Harvesting data or attempting to bypass lead fees

• Reverse engineering the Platform

• Using bots, scripts, scrapers, or other automated means to access or interact with the Platform

Any such activity shall constitute a material breach and may result in immediate suspension or termination of access without notice.

The Platform is intended solely for use by individuals who are eighteen (18) years of age or older. By accessing or using the Platform, Users represent and warrant that they meet this eligibility requirement.

All payments between Customers and Vendors are independent of GMQ.

GMQ does not process, guarantee, or mediate payments unless expressly stated. GMQ does not operate as a payment system, payment aggregator, or escrow service, and at no point does it collect, hold, or disburse consideration payable in respect of a Transaction.

The generation of an Invoice through the Platform, as described in Section 8F, does not alter this position: an Invoice documents an amount payable by the Customer to the Vendor and is settled directly between them through a channel of their own choosing.

Users are solely responsible for applicable taxes, including Goods and Services Tax, tax deducted at source, and any other levy arising from a Transaction, and for all related registrations, invoicing, filings, and remittances.

Fees payable by Vendors to GMQ for lead access, subscription, or promotion are separate from and independent of any amount payable under a Transaction, and are governed by Section 7.

All intellectual property in the Platform vests exclusively with GMQ or its licensors.

Users are granted a limited, revocable, non-transferable license to access the Platform.

To the maximum extent permitted by law, GMQ shall not be liable for any indirect, incidental, special, consequential, or punitive damages.

GMQ's aggregate liability, if any, shall not exceed the fees paid to GMQ by the User in the preceding twelve (12) months.

Users agree to indemnify, defend, and hold harmless GMQ from all claims, losses, damages, penalties, costs, and legal expenses arising from their use of the Platform or breach of these Terms.

GMQ shall not be liable for failure or delay caused by events beyond its reasonable control, including acts of God, government actions, system failures, or cyber incidents.

Disputes between Customers and Vendors shall be resolved exclusively between such parties.

Disputes with GMQ shall first be attempted to be resolved amicably. If unresolved within thirty (30) days, such disputes shall be referred to binding arbitration under the Arbitration and Conciliation Act, 1996.

Seat and venue of arbitration: New Delhi. Language: English. Arbitrator: Sole arbitrator appointed by GMQ.

Users acknowledge that GMQ is not a service provider with respect to Vendor services under the Consumer Protection Act, 2019.

GMQ may suspend or terminate access to the Platform, with or without notice, upon:

• Breach of these Terms

• Misuse of the Platform

• Violation of applicable law

• Engagement in prohibited conduct

GMQ retains all other rights under law.

These Terms shall be governed by the laws of India.

Courts at New Delhi shall have exclusive jurisdiction, subject to arbitration provisions.

GMQ may assign these Terms without consent. Invalid provisions shall be severed. Waiver of any breach shall not constitute waiver of future breaches.

GMQ may modify these Terms at any time. Continued use constitutes acceptance.

For the avoidance of doubt, maintaining an active account, having an active lead, pending quotation, or ongoing work engagement on the Platform constitutes continued use for the purposes of this clause, regardless of whether the user has logged in since the date of modification. Users who do not accept the revised Terms must request account closure.

FindMeFurniture.com is operated by GetMyQuotation Technologies Private Limited.

Email: support@getmyquotation.com

Phone: +91 7838447218